Returns & Exchanges

Due to the perishable nature of coffee, we cannot accept returns on opened bags. However, we want you to love your brew. If there is an issue with your order, please follow the steps below.

Return Process

• 1.
  Initiate Request

  Contact our support team within 14 days of delivery with your order number and reason for return.

• 2.
  Verification

  Provide a photo of the product and packaging if the item arrived damaged or incorrect.

• 3.
  Return Shipping

  For non-perishable items like gear or mugs, we will provide a prepaid return shipping label.

• 4.
  Refund Processing

  Once received and inspected, your refund or replacement will be processed within 5 business days.